- Take the next step in your ICT service centre career
- Permanent - Wellington
The ICT Capability Directorate within the GCSB works across the New Zealand Intelligence Community (NZIC)to deliver and operate technology solutions.
As Service Centre Technician you will join the team working directly with customers to provide support and administration to critical IT systems and infrastructure. In this environment, you will maintain and problem-resolve unique systems and specialist tools that are outside of the standard set of corporate applications.
You will be looking for the next step in your career as you become recognised as a subject matter expert and learn new and sometimes complex skills, and advise customers on a range of technical matters. You will be supported with career and training opportunities to ensure your skills are kept up to date.
Our ideal person will have:
- experience in a service desk environment
- experience in system administration of Windows or Unix / Linux based systems
- a practical troubleshooting philosophy
- excellent customer service skills and be results oriented
- Qualifications: Microsoft Certified Professional (MCP), NZQA Level 4 or higher Diploma in Computing, Microsoft Certified Systems Administrator (MCSA) desirable
As well as interesting work, we also offer a range of benefits including competitive salary, professional development, free health insurance and on-site gym and fitness facilities.
If you are up for this challenge, and you have the energy, drive and motivation to work with a purpose at the heart of New Zealand’s national security, make your application now.
We believe that diversity is our first line of defence and encourage all parts of the community to consider a career with the NZIC.
Salary range $56,628 to $84,941 depending on experience
How to apply
Applications must include a completed application form, a current CV and cover letter. These should be sent to firstname.lastname@example.org quoting reference number C2/18/50 and your name in the subject line of the email. Only completed applications will be progressed.
Please direct any enquiries regarding this role to email@example.com.
To be eligible for employment within the NZIC you must have been a NZ citizen for at least 10 years. Alternatively you must hold NZ Permanent Residence / a current NZ Residency Class Visa and have been a citizen of UK, USA, Canada or Australia for at least 10 years.
You must be able to obtain and maintain a Top Secret Special (TSS) security clearance. Ordinarily to obtain this level of clearance candidates must have a 15 year checkable background in countries where meaningful and reliable checks can be undertaken. Where requisite checks are unable to be made, the candidate application may not be able to be progressed.
Applications close Tuesday 26 June 2018.
The NZIC treats all applications for employment in the strictest confidence and we ask that you maintain a similar level of confidentiality. You are expected to exercise discretion during the recruitment process and throughout your career.